Privacy Policy
Last updated: April 14, 2026
Our Privacy Commitment
We believe in transparency and respect for your privacy. We collect only what we need, never sell your data, and give you full control over your information.
Information We Collect
Information you provide: When you purchase a plugin or create an account, we collect your name, email address, and payment details. When you contact support, we collect the content of your message.
Automatically collected: We collect usage data including browser type, operating system, IP address, referring URL, and pages visited. This data helps us improve our website and services.
Plugin telemetry: Our plugins may collect anonymous, non-personally-identifiable usage data (e.g., WordPress version, PHP version, active theme) to help us improve compatibility. This is optional and can be disabled.
How We Use Your Information
Your information is used to:
- Process transactions and deliver purchased plugins
- Provide customer support and respond to inquiries
- Send product updates, security patches, and release notes
- Improve our website experience and plugin quality
- Prevent fraud and ensure platform security
We never sell your personal data to third parties. We do not use your data for targeted advertising.
Cookies & Tracking
Essential cookies: Used to keep you logged in and remember your preferences. These are required for the site to function.
Analytics cookies: Help us understand how visitors use our site (pages visited, time on site, etc.). We use privacy-respecting analytics.
You can disable non-essential cookies through your browser settings at any time. Disabling essential cookies may affect your ability to use certain features.
Data Storage & Security
Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Firewalls and intrusion detection systems
- Regular security audits and vulnerability assessments
- Access controls limiting employee access to personal data
- Encrypted database backups with secure offsite storage
Third-Party Services
We use trusted third-party services that may process your data:
- Stripe — Payment processing (card details are never stored on our servers)
- Email service provider — Transactional emails and product update notifications
- Analytics — Anonymous website usage data
Each service has its own privacy policy and processes only the minimum data required for its function.
Your Rights
You have the right to:
- Access — Request a copy of all personal data we hold about you
- Correct — Update or correct inaccurate personal data
- Delete — Request deletion of your personal data
- Export — Receive your data in a portable, machine-readable format
- Restrict — Limit how we process your data
- Object — Object to certain types of data processing
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Data Retention
We retain your account data for as long as your account is active. Purchase records are kept for tax and legal compliance (typically 7 years).
You may request deletion of your data at any time, and we will comply within 30 days, except where we are legally required to retain certain records.
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.
Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via email or a prominent notice on our website. The "Last updated" date at the top of this page indicates the most recent revision.
Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Questions about your privacy?
We take privacy seriously. Reach out and we'll respond within 24 hours.